Indeed, we are here, round the clock, 365 days a year, ready to listen to you at our 24x7 Toll Free Helpline Number i.e. 19124. In case Toll Free number 19124 is not reachable or calling from outside Delhi, dial: 1800-208-9124. Our IVRS (Interactive Voice Response System) guides you through our customer friendly setup to register request / complaint related to:

• No Supply
• Fire & Safety
• New Connection
• Name, Load, Category Change, Billing & Metering
• Status of Registered Request
• Street Light
• Theft, Harassment, Ethics & Project Execution
• Verification of Tata Power-DDL Employees

You can also speak to our customer care executive at any time.

Click here to view the Interactive Voice Response Flow Chart [IVR Flow Chart]